Andre Nantel
Orleans,ON
Summary
Dynamic Master Locksmith with extensive experience at Ace Professional Lock Services, specializing in panic bar installation and access control systems. Proven track record of enhancing client security through expert installations and repairs. Adept at mentoring junior locksmiths, fostering teamwork, and delivering exceptional customer service in high-pressure situations.
Also, trained locksmiths for National Defense, House of commons, Riverside hospital , Able Lock, Lackey Lock and Key, and Accurate lock.
Clients I serviced include Transport Canada, Public Works, Global Affairs, and numerous Property Management Companies.
Overview
50
50
years of professional experience
Work History
Master Locksmith
Ace Professional Lock Services
01.1982 - 09.2017
- Mastered the use of specialized tools and equipment for precise lock manipulation and adjustments.
- Improved overall security for clients through expert lock installation and repair services.
- Collaborated with fellow locksmiths on large-scale projects, ensuring comprehensive security solutions for clients.
- Maintained high-quality work standards while servicing residential, commercial, and automotive locks.
- Mentored junior locksmiths, sharing knowledge and expertise to foster their professional growth.
- Enhanced client satisfaction by providing efficient and accurate locksmith services.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Repaired panic hardware and alarm detection connections on doors.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Installed new door hardware such as locks, plates, and closers
- Used key cutting machines to duplicate or cut new keys.
- Established lasting relationships with suppliers to secure competitive pricing on materials and equipment.
- Assisted customers in emergency situations, including lockouts and broken key extractions.
Master Locksmith
A&J Lock
01.1971 - 06.1972
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
Education
High School Diploma -
Ottawa Technical High School
Ottawa, Ontario06-1967
No Degree - Finance
Algonquin College
Ottawa06-1973
No Degree - Apprentice Locksmith
Ottawa University
Ottawa, ON01-1969
Skills
- Panic bar installation
- Access control systems
- Door hardware installation
- Safe drilling
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Master Locksmith
Ace Professional Lock Services
01.1982 - 09.2017
Master Locksmith
A&J Lock
01.1971 - 06.1972
High School Diploma -
Ottawa Technical High School
No Degree - Finance
Algonquin College
No Degree - Apprentice Locksmith
Ottawa University
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