Andre Charrois
St. Albert,AB
Summary
Dynamic leader with a proven track record at NFP and JLT, excelling in negotiation and cross-functional team leadership. Spearheaded strategic initiatives, driving revenue growth and fostering high-performance cultures. Known for exceptional mentoring, problem-solving, and fostering inclusive environments, achieving significant advancements in efficiency, client satisfaction, and employee development.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SVP Managing Director Western Canada
NFP
200, 17704 - 103rd Avenue Edmonton, Alberta
10.2002 - 11.2024
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
- Increased employee retention rates by creating positive work environment and offering competitive benefits and career advancement opportunities.
- Cultivated high-performance organizational culture by implementing robust talent management and development program.
- Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
AVP, Account Executive
JLT
Edmonton, Alberta
06.1998 - 10.2002
- Managed sales cycle to maintain solid customer base.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Conducted regular sales presentations to showcase company offerings and demonstrate product value.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Expanded company presence within the market by attending trade shows, conferences, and networking events.
- Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
- Developed sales strategies for targeted market growth and increased profitability.
Education
No Degree - Business Management
Lakeland College
Vermilion, Alberta06-1991
Skills
- Mentoring and training
- Negotiation
- Cross-functional team leadership
- Effective leader
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Professionalism
- Adaptability
- Communication
- Strategize business plans
Languages
English
Full Professional
French
Limited Working
Certification
- Certified Sales Leader (CSL)
- Governance Essentials for Foundations
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Team Sports
- Gym Workouts
Timeline
SVP Managing Director Western Canada
NFP
10.2002 - 11.2024
AVP, Account Executive
JLT
06.1998 - 10.2002
No Degree - Business Management
Lakeland College