Andre Adriano
Summary
Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
4
4
years of professional experience
Work History
Server
Lift Bar Grill View
Vancouver, BC
01.2021 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Digital Marketer
Tech Bytes Foundation
Surrey, BC
01.2021 - 01.2023
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
- Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
Server Shift Leader
Yaletown Brewing Co
Vancouver, BC
08.2019 - 01.2023
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Communication Studies
Simon Fraser University
Burnaby, BC10.2023
Skills
- Google Analytics
- SEO Strategies
- Communications Strategies
- Digital Marketing
- Content Management
- Promotions and Marketing Strategies
- Complex Problem-Solving
Accomplishments
- Supervised team of 10 staff members.
- Used Canva to develop a marketing strategy.
- Collaborated with team of 6 in the research in CMNS 362 that focused on the impact of COVID19 pandemic on student's mental health.
- Using NVivo12 in conducting a qualitative research focusing on research ethics and communication phenomena which have been believed to be a common sense
- Using SPSS in conducting a quantitative research focusing on empirical research that uses techniques of direct and indirect observation to test hypotheses and develop new ideas on the connection between the parents restriction and gender toward the amount of time that user spent in Facebook
- Excelling in Adobe Premier to create and edit content for client
Timeline
Server
Lift Bar Grill View
01.2021 - Current
Digital Marketer
Tech Bytes Foundation
01.2021 - 01.2023
Server Shift Leader
Yaletown Brewing Co
08.2019 - 01.2023
Bachelor of Arts - Communication Studies
Simon Fraser University
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