Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDRAYAH MESSAM

ON

Summary

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Shift Supervisor/Receptionist

BikiWax
08.2021 - Current
  • Booked and rescheduled appointments
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sort out and answer emails
  • Managed over 50 customer calls and made phone calls to clients regarding appointments.
  • Efficiently opening or closing the store and cash register.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Administrative Assistant

Community Living
Mississauga
03.2022 - 04.2022
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable information
  • Maintained organized files and stocked supplies to support team needs and maximize performance
  • Carried out administrative tasks
  • Checked documentation for accuracy and validity on updated systems
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Store Associate

TJX Canada
Oakville, ON
10.2020 - 08.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Education

Human Resource Management

Georgian College
08.2023

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Cardinal Leger Catholic Secondary School

Skills

  • Experience in presenting information through strong written, oral and visual communication
  • Ability to prioritize and adapt quickly in a fast-paced environment while maintaining the highest degree of professionalism
  • Experience handling money while using a high degree of accuracy
  • Data entry, experience with Microsoft Office Suite applications such as Excel, Word, Outlook and PowerPoint
  • Extensive customer service experience
  • Positive Attitude and Energetic

Timeline

Administrative Assistant

Community Living
03.2022 - 04.2022

Shift Supervisor/Receptionist

BikiWax
08.2021 - Current

Store Associate

TJX Canada
10.2020 - 08.2021

Human Resource Management

Georgian College

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Cardinal Leger Catholic Secondary School

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ANDRAYAH MESSAM