Andrawos Kabbas
Aliso Viejo
Summary
Dynamic Operations Manager with a proven track record at The Cave OC, adept in enhancing customer retention and ensuring health and safety compliance. Excelled in operations management and team leadership, significantly reducing miscommunications. Skilled in developing tailored fitness programs, demonstrating a unique blend of strategic planning and interpersonal skills to drive business success.
Overview
3
3
years of professional experience
Work History
Operations Manager/Personal Trainer
The Cave OC
01.2024 - Current
- Established positive and effective communication among unit staff and maintaining organization, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
Operations Manager
LA Fitness
01.2023 - 07.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Fitness Manager
EoS
03.2022 - 12.2022
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Coordinated marketing efforts to promote fitness and wellness programs.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo06-2015
Skills
- Health and safety compliance
- Solutions development
- Customer retention
- Troubleshooting and problem solving
- Operations management
- Sales background
Languages
Arabic
Native or Bilingual
Timeline
Operations Manager/Personal Trainer
The Cave OC
01.2024 - Current
Operations Manager
LA Fitness
01.2023 - 07.2023
Fitness Manager
EoS
03.2022 - 12.2022
High School Diploma -
Aliso Niguel High School
Similar Profiles
Agathe PAQUET-LEFEBVREAgathe PAQUET-LEFEBVRE
Wine Server at Cave À Vin Le 31Wine Server at Cave À Vin Le 31
Angélique MercierAngélique Mercier
Conseillère de vente at la cave à PerretConseillère de vente at la cave à Perret
ANA BALESANA BALES
Esthetician at The Babe CaveEsthetician at The Babe Cave