André Pamphile
Toronto,ON
Summary
Committed and hardworking Student with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Sully & Son Co.
04.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Cashier
Browns Independent Grocers
12.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Host
Kelseys Original Roadhouse
03.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
Education
St. Aloysius Gonzaga Secondary School
Mississauga, ONHigh School Diploma -
Sacred Heart High School
Stittsville, ON06.2023
Skills
- Bilingual French/English
- Issue Resolution
- Money Handling
- Cash Drawer Management
- POS Systems Operations
- Microsoft Office
- Cash Register Systems
- Complaint Management
- Problem Resolution
- Customer Service and Assistance
- Credit and Cash Transactions
Timeline
Sales Assistant
Sully & Son Co.
04.2022 - Current
Cashier
Browns Independent Grocers
12.2021 - 12.2023
Host
Kelseys Original Roadhouse
03.2021 - 06.2022
St. Aloysius Gonzaga Secondary School
High School Diploma -
Sacred Heart High School
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