André Luiz Sorroche Namura

More than four years of experience in the administrative area, initially working as an office assistant and later transitioning to an administrative analyst, performing the following tasks:

• Responding to requests from a portfolio of approximately 100 clients via phone and email.
• Issuing orders to suppliers.
• Working in the Commercial area, sales planning, prospecting, and customer retention, with skills in pre-sales and post-sales customer service, addressing product inquiries, and solving problems.
• Experience in analyzing customer needs, promoting promotional activities, requesting marketing materials, and sending direct mail.
• Booking flights and hotels for the office owner, scheduling meetings, and handling client communications.