Andile Madubeko
Spruce Grove,AB
Summary
Empathetic Human Services Worker focused on improving access to social services and fostering client wellbeing through compassionate support. Delivered effective youth care by preventing risky behaviors and implementing behavior modification techniques while maintaining accurate daily reports. Committed to creating environments that facilitate learning and enhance behavioral management for youth.
Overview
8
8
years of professional experience
Work History
Child and Youth Care Worker
Unlimited Potential Community Services
Edmonton, Alberta
2019.01 - Current
- Developed and implemented individualized support plans in collaboration with families, caseworkers, and community service staff to meet client needs.
- Supported children and youth through daily supervision and emotional guidance at community programs.
- Maintained up-to-date case files, coordinated case conferences, led psycho-education groups, and provided counselling and guidance to enhance client support. Advocacy, activity planning, care planning, reporting and crisis intervention.
- Implemented therapeutic interventions to help clients cope with difficult situations.
- Facilitated recreational activities, life skills sessions, and social development groups.
- Coordinated referrals with schools, counselors, and social service agencies.
- Modeled positive behavior and reinforced healthy routines in residential and outreach settings.
- Mentored new staff and shared child and youth care practices within Unlimited Potential services.
- Documented residents' daily activities, behavior, incidents and medication.
- Encouraged and facilitated parental involvement in children's lives, providing support and resources to strengthen family engagement.
- Assisted in the coordination of crisis intervention services for at-risk youth.
- Developed positive relationships with clients by creating a safe and supportive environment.
- Engaged in interdisciplinary collaborations with other professionals such as social workers or psychologists.
- Participated in team meetings to develop treatment plans and objectives for clients.
- Demonstrated exceptional judgment and critical thinking in resolving conflicts and resident behavioral issues.
- Advocated for the rights of children and youth within the justice system.
- Assisted clients in developing life skills such as problem solving, communication techniques.
- Actively participated in continuing education courses related to child and youth work.
- Provided case management services including referrals, advocacy, follow up care.
- Adhered to ethical standards when working with vulnerable populations.
- Monitored client behaviour and provided guidance on appropriate actions.
- Coordinated recreational and skill-building exercises for youth in a supportive environment.
- Maintained safety, security and general welfare of facility youth.
- Identified potential safety risks within the facility or surrounding areas and took corrective action when necessary.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Early Childhood Educator
Kepler Academy
Edmonton, Alberta
2018.10 - 2022.03
- Supervised children in Kepler Academy classrooms and outdoor play areas.
- Supported positive behavior guidance and emotional regulation during group activities.
- Prepared learning materials, classroom spaces, and age-appropriate activity centers.
- Recorded detailed observations of children's behavior and interactions. and learning stories for child development tracking.
- Followed health, safety, and licensing standards in Kepler Academy care settings.
- Collaborated with educators to support inclusive, nurturing early learning environments.
- Provided a safe and stimulating learning environment for young children.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Supported youth through daily routines and community-based care plans at Unlimited Potential Community Services.
- Identified children requiring extra support for emotional and developmental challenges.
- Followed daily routines to enhance children's comfort and stability.
Education
Bachelor of Science - Social Work
University of Calgary
11.2026
Certificate - Early Learning and Childcare
Norquest College
Bachelor of Commerce Degree - Human Resources Management
LSU
Skills
- Strong understanding of trauma-informed care, Case management, problem solving, critical thinking, financial literacy, eloquent speaker and ability to build and keep lasting relationships with clients through safety checks
- critical thinking
- Effective communication
- eloquent speaker and ability to build and keep lasting relationships with clients through safety checks
- financial literacy
- Collaborative leadership
Personal Information
EXPERIENCE
Title: HUMAN SERVICES WORKER
Timeline
Child and Youth Care Worker
Unlimited Potential Community Services
2019.01 - Current
Early Childhood Educator
Kepler Academy
2018.10 - 2022.03
Bachelor of Commerce Degree - Human Resources Management
LSU
Certificate - Early Learning and Childcare
Norquest College
Bachelor of Science - Social Work
University of Calgary