Andie Farmer
Calgary,AB
Summary
Service industry team lead with over 5 years of supervisory skills, who specializes in leading others through day to day operations to achieve excellence. Looking for a full-time position in the city of Calgary.
Overview
8
8
years of professional experience
Work History
Landscape Worker
MDL Landscaping
05.2024 - Current
- Removed weeds, hazards, and debris from sites to maintain appearance and cleanliness.
- Assisted construction in the removal and application of sod, planting and removing trees, and creating new garden beds.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns and garden beds.
Supervisor/Team Lead
The Pink Wand Cleaning Services
12.2021 - 04.2024
- Residential and commercial cleaning
- Leading teams of 2-4
- Liaising with customers to determine needs; ensuring work is to their specifications
- Keeping track of inventory and purchasing supplies
- Ensuring the quality of cleans consistently meets the highest standards
- Working quickly and efficiently to meet scheduled time frames for cleans
- Maintaining and refueling the company vehicles
- Training new staff, and working with management to intermittently evaluate the performance of existing employees
Supervisor
Tim Horton’s
09.2020 - 08.2021
- Leading teams of 2-8
- Problem solving customer complaints, and assisting with questions
- Baking donuts and pastries, and hot foods
- Ensuring food safety standards are upheld, as well as completing timed temperature, preparation, and waste logs
- Ordering and organizing stock
- Upholding drive-thru time standards
- Computer POS systems, balancing tills and reporting daily earnings
Server
Famoso, Bow Street Common
11.2019 - 04.2020
- Assisted in the kitchen with prep when understaffed.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Counter Staff
Tim Horton's
09.2016 - 04.2020
- Preparing food and beverages in timely manner
- Upholding food-safety and cleanliness standards
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Cultivated warm relationships with regular customers
Education
High School Diploma -
Bow Valley High School
Cochrane, AB06.2017
Skills
- Training and Development
- Data Entry Software
- Customer Service
- Equipment Maintenance
- Inventory and ordering
- Microsoft word
- Computer POS systems
Timeline
Landscape Worker
MDL Landscaping
05.2024 - Current
Supervisor/Team Lead
The Pink Wand Cleaning Services
12.2021 - 04.2024
Supervisor
Tim Horton’s
09.2020 - 08.2021
Server
Famoso, Bow Street Common
11.2019 - 04.2020
Counter Staff
Tim Horton's
09.2016 - 04.2020
High School Diploma -
Bow Valley High School
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