Andia Shahverdi
Toronto
Summary
Driven and customer-focused professional with experience in both retail and pharmacy environments. Skilled at delivering exceptional service in fast-paced settings, balancing efficiency with a personalized approach to customer interactions. Exceptional style and ability to find exactly what customers are looking for. Adept at multitasking, problem-solving, and creating a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
La Vie En Rose
04.2024 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Pharmacy Technician
Shoppers Drug Mart
09.2023 - 02.2024
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Education
High School Diploma -
AY Jackson SS
Toronto, ON01-2025
Skills
- Teamwork and collaboration
- Exceptional customer service
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
French
Professional Working
Persian
Native or Bilingual
Timeline
Sales Associate
La Vie En Rose
04.2024 - 07.2024
Pharmacy Technician
Shoppers Drug Mart
09.2023 - 02.2024
High School Diploma -
AY Jackson SS
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