Anderson Ngaidoma
Longueuil,QC
Summary
I consider myself to be an insatiable learner with a deep commitment to service. Throughout the past seven years, I have gained valuable experience in the financial sector, where I have been dedicated to assisting customers in resolving intricate challenges. This hands-on experience, complemented by the new knowledge and skills I am acquiring during my MBA program at HEC, has equipped me with a comprehensive perspective. I am confident that I am well-prepared to embrace new opportunities, particularly in the field of corporate strategy consulting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Consultant
CGI
11.2021 - Current
- Meeting with assigned clients when needed and perform an initial assessment of a problematic situation
- Analyzing and interpret data to unearth weaknesses and problems, and comprehend the causes
- Generating well-justified recommendations and solutions to be presented to clients, accompanied by practical advice
- Providing guidance to junior team members and actively engaging in business development initiatives
- Conducting workshops with customers.
Business Analyst
Desjardins Insurance
12.2019 - 11.2021
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Promoted the adoption of new technological solutions among users
IT Consultant
Uniware Global Services
10.2017 - 09.2019
- Developed clear specifications for project plans using customer requirements.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Responsibilities encompass Salesforce CRM administration, such as user access management, report and dashboard creation, and more.
Junior Business Analyst
BPCE Group
09.2016 - 10.2017
- Drafted procedures and business guidelines.
- Involved in team workshops focused on continuous improvement.
- Analyzed the fundamental causes of business issues.
Education
MBA - Strategic Management
HEC Montréal
Montreal, QC2024
Master of Science - Quality Management
KEDGE Business School
Bordeaux, France09.2017
Master of Science - Industrial Engineering
Université Jean Monnet
Saint-Etienne09.2016
Skills
- Business Analysis
- Consulting
- Software Management
- Problem solving
- Project planning
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Elementary
Certification
Certified Professional Scrum Master
Timeline
Senior Consultant
CGI
11.2021 - Current
Business Analyst
Desjardins Insurance
12.2019 - 11.2021
IT Consultant
Uniware Global Services
10.2017 - 09.2019
Junior Business Analyst
BPCE Group
09.2016 - 10.2017
MBA - Strategic Management
HEC Montréal
Master of Science - Quality Management
KEDGE Business School
Master of Science - Industrial Engineering
Université Jean Monnet
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