ANDERLEY MILOSH
Oshawa
Summary
A dedicated and compassionate Medical Office Administrator who strongly desires to contribute exceptional patient care and support in a health care setting. Seeking a rewarding and challenging role as a physician assistant. Detail-oriented professional aiming to collaborate seamlessly with health care teams, maintain a safe and clean environment and assist in various administrative tasks, all while continuously enhancing expertise to excel in this vital role.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
23
23
years of professional experience
Work History
MOA
Taunton Health Centre - Family Doctor - Oshawa Clinic Group
11.2024 - Current
- Received all incoming calls, welcomed and greeted patients, scheduled and confirmed medical appointments with patients, cleaned and prepped rooms with necessary items, entered and formatted electronic based medical reports and correspondence, prepared letters to patients, ordered lab tests for physician as requested maintained confidential medical history files, patient enrollment, scanning, collected payments from patients, faxing, monitored vaccine fridge, ordered vaccines through public health, problem solving, managed office solely on my own
MOA/ Physiotherapy Assistant
Oshawa Physiotherapy Clinic - Oshawa Clinic Group
05.2017 - 11.2024
- Received all incoming calls, welcomed and greeted patients, recorded all patient data, placed outgoing calls to ODSP, WSIB/Motor vehicle Insurance Companies, provided patients with crutches, canes, collars and all other small appliances, and documented the ordering of office supplies
- Completed month end statements
- Prepared overdue letters
- Generated monthly patient updates, agendas, minute meetings, chart preparations, physiotherapy/massage welcome packages, patient discharges and lawyer letters all while keeping a daily record of both hourly and salaried payrolls
- Prepped Physiotherapists rooms and assisted patients with machines, and prescribed adaptive equipment to aid the elderly to undress and correctly position them for treatment
Administrative Assistant
McEachnie Funeral Home
09.2015 - 03.2017
- Provided customer service, delegated customer inquiries
- Processed funeral contracts, amendments to contracts, transfers, data entry and various tasks listed below
- Prepared and coded Visas, EZ Labor entry’s for payroll, Client Advance Reports, Focused Contracts, Paid Invoices by A/P, Visa and online, Prepared Overdue letters, sent overdue accounts to collections, part time payroll, full-time payroll, vehicle invoicing (updating and reconciling) completed audit reports, reconciled and reviewed items on income statement and G/L
- Answered incoming calls and assisted people when needed
- Opened and distributed Pay cheques and incoming mail
- Prepared cheques and printed and reconciled Moneris reports daily
- Allocated payments, processed overpayments
- Focused contracts for month end
- Applied credits and daily letters for account balances on contracts
- Maintained office machines, printers, fax machines, photocopiers etc
- Prepared AFE requests and reconciled AFE payments, prepared employee expense reimbursement forms
- Prepared/ submitted write off requests
- Reconciled petty cash
- Prepared and submitted Part time and Full Time Employment Applications, and employee change forms
- Submitted T5 requests and updated T5 databases
- Prepared and submitted Accrual Forms
- Managed supply and office equipment orders
Sr. Administrative Assistant and Travel Manager
Phoenix Technology Services
03.2014 - 06.2015
- Worked directly, and reported to Chief Financial Officer of Phoenix Technology Services
- Coordinated and monitored all Company Travel as well as conferences and events
- Prepared Visa applications and all Travel documents as required
- Controlled all day to day Office Administrative and travel activities and supervised the Receptionist and the Jr
- Administrative Assistant with their day to day responsibilities
- Assisted with building renovations and Office moves
- With approvals I coordinated all repairs, maintenance and signage requirements
- Managed all supply orders and met with Supply companies regularly to discuss service and costs
- Provided Administrative assistance to all Executives
- This included scanning, boardroom packages, filing and expense reports
- Provided relief for Reception as well as coverage when needed
- Coordinated boardrooms set up and tear down as well as catering/ lunches for meetings and special events when required
- Assisted other departments with various projects
MOA/Physiotherapy Assistant
Oshawa Physiotherapy Clinic
05.2010 - 01.2014
- Received all incoming calls, welcomed and greeted patients, recorded all patient data, placed outgoing calls to WSIB/Insurance Companies, provided patients with crutches, canes, collars and all other small appliances, and documented the ordering of office supplies
- Generated monthly patient updates, agendas, minute meetings, chart preparations, physiotherapy/massage welcome packages, patient discharges and lawyer letters all while keeping a daily record of both hourly and salaried payrolls
- Prepped the room and assisted patients with machines, and prescribed adaptive equipment to aid the elderly to undress, and correctly position them for treatment
Receptionist/Clerk
Ontario Motor Sales
05.2002 - 01.2005
- Answered incoming calls and forwarded them to the appropriate department
- Filed sales and promotional information, created spreadsheets, booked appointments, filed transactions and maintained a friendly, customer-focused atmosphere within the vehicle showroom
- Operated the Meridian phone system which consisted of thirty phone lines and over one hundred extensions
Education
General Arts and Sciences - Canadian Law, Marketing, Preparatory Biology, Introduction to Business, Sociology, Introduction to Psychology, Mathematics, Grammar and Composition, Introduction to Computers, Society, Technology & Social Issues, Introduction to Databases, Canadian Politics, World History, Political Economy, and Philosophy of Deviance
Durham College
Oshawa09.2002
O.S.S.D. -
R.S. McLaughlin C.V.I.
Oshawa09.1998
Skills
- OHIP billing
- WSIB billing
- MVA billing
- Private medical billing
- Microsoft Outlook
- Microsoft Word
- PS suite
- XMedius
- Microsoft Excel
- Microsoft PowerPoint
- EZ Labor
- Universal
- Director System
- Focus
- Centre Suite
- Genie
- QuickBooks
- Concur Booking
- Profiler Express
- Teamwork
- Multi-tasking
- Business arithmetic
- Time management
- Typing speed of 65 words per minute
Languages
English
Full Professional
Timeline
MOA
Taunton Health Centre - Family Doctor - Oshawa Clinic Group
11.2024 - Current
MOA/ Physiotherapy Assistant
Oshawa Physiotherapy Clinic - Oshawa Clinic Group
05.2017 - 11.2024
Administrative Assistant
McEachnie Funeral Home
09.2015 - 03.2017
Sr. Administrative Assistant and Travel Manager
Phoenix Technology Services
03.2014 - 06.2015
MOA/Physiotherapy Assistant
Oshawa Physiotherapy Clinic
05.2010 - 01.2014
Receptionist/Clerk
Ontario Motor Sales
05.2002 - 01.2005
General Arts and Sciences - Canadian Law, Marketing, Preparatory Biology, Introduction to Business, Sociology, Introduction to Psychology, Mathematics, Grammar and Composition, Introduction to Computers, Society, Technology & Social Issues, Introduction to Databases, Canadian Politics, World History, Political Economy, and Philosophy of Deviance
Durham College
O.S.S.D. -
R.S. McLaughlin C.V.I.
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