Ankit Dahiya
Truro,Canada
Summary
I completed my post-graduation and am interested in highlighting my professional and key strengths which truly represent my passion and interest to achieve my career goals in customer relation industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Extrusion Operator
Emmerson Packaging
08.2023 - Current
- Enhanced production efficiency by optimizing extrusion machine settings and ensuring proper material feed.
- Reduced downtime for maintenance by performing routine equipment inspections and preventative measures.
- Improved product quality with consistent adherence to specifications, monitoring the manufacturing process closely.
- Streamlined workflow processes, identifying bottlenecks and implementing solutions to maximize output.
- Operated mixing machine to blend plastic and other chemicals to required consistency.
- Followed formulas in weighing resins and other chemicals to maintain productivity requirements.
Sales Associate
Flooreno Building Supply
05.2022 - 08.2022
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Store Associate
Walmart
10.2021 - 04.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Education
Post Baccalaureate Diploma in Business Analytics -
Cape Breton University, Cape Breton University
Bachelor of Technology -
Chandigarh Engineering College, Punjab Technical University
Skills
- Microsoft Office
- Data Entry, Data Analysis
- Good with communication tools like mobile devices, computers, and emails
- Digital literacy
- Selling skills- cross selling/ up selling
- Tableau
- Innovative
- Positive Attitude
- Challenging
- Hard Working
- Teamwork
- Networking
- Active Listening
- Complaint Resolution
- Consultative Sales
- Data Collection
- Data Entry
- Report Generation
- Paperwork Processing
- Delivery Scheduling
- Computer Proficiency
- Sales Expertise
- Sales Closing
- Microsoft Excel
- Relationship Building
Languages
English
Native or Bilingual
Timeline
Extrusion Operator
Emmerson Packaging
08.2023 - Current
Sales Associate
Flooreno Building Supply
05.2022 - 08.2022
Store Associate
Walmart
10.2021 - 04.2022
Post Baccalaureate Diploma in Business Analytics -
Cape Breton University, Cape Breton University
Bachelor of Technology -
Chandigarh Engineering College, Punjab Technical University
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