Ancy Johnson
Kitchener,ON
Summary
Reliable cashier cum waiter offering strong multitasking, problem- solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in food and beverage areas and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Waitress
University Of Waterloo Club
Waterloo, Ontario
10.2023 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
Education
Bachelor of Arts - STRATEGIC MARKETING COMMUNICATIONS
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2024
Skills
- Safe Food Handling
- Menu Recommendations
- Customer Service
- Order Accuracy
- Guest Relations Management
- Table Bussing
- Menu presentation
- Table setting arrangements
- Food station setup
- Buffet setup and takedown
- Food presentation
- Table Setting
Timeline
Waitress
University Of Waterloo Club
10.2023 - Current
Bachelor of Arts - STRATEGIC MARKETING COMMUNICATIONS
Conestoga College Institute of Technology And Advanced Learning
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