A people-oriented person with outstanding customer service and strong written/verbal communication skills. Conscientious, organized, and articulate. Dedicated to providing quality service to both internal and external clients. Committed to continuous learning and new responsibilities / Proficient in Microsoft Word, Excel, and PowerPoint
Overview
5
5
years of professional experience
Work History
HR TEAM LEAD AND CUSTOMER SERVICE
Global Trans Solution
07.2021 - Current
Staffing, planning, and people management
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching.
Administrator and Recruitment Specialist
ARROW WORKFORCE SOLUTIONS
10.2019 - 07.2021
Answer candidate inquiries via e-mail and phone
Pre-screen the candidates over the phone by evaluating skills and job fitness along with understanding their work preference
Post job ads on indeed, screen candidates and schedule them for registration
Assist in the registration process, documentation, and uploading documents in Tempus Workforce
Maintain trackers for full-time and part-time candidates
Maintaining phone call record
Filling orders according to company requirement
Interfaced with clients requiring staffing services to determine the number of hires, salary, positions, and job descriptions for short-term and long-term temporary employees
Sourced resumes to select the best-qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic
Validated applicants' references and communicated with previous employers to qualify capabilities and verify work history
Followed up with clients to evaluate temp employee performance and client satisfaction
Everyday attendance maintenance of the temps for several clients
Providing candidates on urgent, short-term urgent requirements when demand arises
Other administrative duties dealing with candidate's database management.
Bartender and Customer Service
Real Fruit
01.2019 - 10.2019
Welcoming customers, reading, and listening to people to determine beverage preferences, making recommendations, and taking drink orders
Planning drink menus and informing customers about new beverages and specials
Record drink orders accurately into the register system
Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
Peel, slice, and pit fruit for garnishing drinks
Process customer payments
Comply with all health, safety, and hygiene standards and policies.
Education
Bachelor's Degree - Computer science Technician
Montreal college of Information Technology
Montréal, QC
01.2021
Skills
Positive Attitude: Creating a positive work environment
Decisive: Ability to think and act quickly
Good Analytical and Problem-Solving Skills
A good team worker who also thrives working independently
Organized professional with strong time-management skills
Container Operations Clerk (Practicum for CDI College) at Global Agriculture Trans-Loading IncContainer Operations Clerk (Practicum for CDI College) at Global Agriculture Trans-Loading Inc