Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anchal Sharma

Surrey,British Columbia

Summary

Hardworking Front Desk with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

1
1
year of professional experience

Work History

Sales Associate

Sport Chek
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front Desk Receptionist

H&R Block
01.2024 - 04.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Updated customer information in databases regularly to ensure accuracy of records.

Front End Cashier

Tim Hortons
06.2023 - 12.2023
  • Greeted customers warmly and asked if they needed help.
  • Take orders and processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Maintained a clean workstation by wiping counters and organizing supplies.

Education

Tax Preparer Course - Tax

H&R Block
Surrey, BC
12-2023

Post-Baccaleurate Diploma - Accounting

Kwantlen Polytechnic University
Surrey, BC

Bachelor in Commerce - Accounting And Finance

Guru Nanak Dev University
07-2022

Skills

  • Hospitality services
  • Customer Service
  • Call Routing
  • Office Administration
  • Clerical Support
  • File Organization
  • Guest Relations
  • Team Collaboration
  • Work Prioritization
  • Time Management

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Sales Associate

Sport Chek
05.2024 - Current

Front Desk Receptionist

H&R Block
01.2024 - 04.2024

Front End Cashier

Tim Hortons
06.2023 - 12.2023

Tax Preparer Course - Tax

H&R Block

Post-Baccaleurate Diploma - Accounting

Kwantlen Polytechnic University

Bachelor in Commerce - Accounting And Finance

Guru Nanak Dev University
Anchal Sharma