Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

ANCHAL KAUR

Brampton,Canada

Summary

Seeking a position as a Technical Support in a reputable Company that permits me to utilize my education and training for the development of the Company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

TIM HORTONS
10.2016 - Current
  • Oversee food safety practices and equipment sanitation.
  • Responsible for cash handling and POS system.
  • Supervise daily restaurant activities.
  • Onboarded new employees with training and new hire documentation.
  • Prepared and recommended long-range plans for development of department personnel.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated report data to proactively adjust and enhance operations.
  • Directed staff and managed annual capital budget.

Volunteer

KHABRIYA
MOHALI, PUNJAB
02.2020 - 02.2021
  • Assisted with special events or programs.
  • Supported staff with clerical work and other office tasks.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Helped with office tasks, taking messages and scanning documents.

Education

Computer Systems- Software Engineering

Sheridan College
12.2019

HSSC - Mathematics And Science

Sri Guru Harkrishan Public School
07.2016

Skills

  • Technical Skills:
  • TCP/IP
  • RIP and EIGRP
  • SWITCHING and VLAN
  • Static routing
  • Data Connectivity
  • Troubleshooting Network Issues
  • Technical Troubleshooting
  • Tracking and Documentation
  • MS word, MS excel, MS PowerPoint
  • Understanding of CSS, HTML
  • IAM resource controls
  • SAAS, PAAS, IAAS
  • S3 Bucket
  • Friendly and Patient
  • Workforce Planning
  • Creative Issue Resolution
  • Product Selection
  • Customer Communication and Empathy
  • Organizational Skills
  • Resolving Problems and Incidents
  • Service Desk Team Management

Certification

  • Standard First Aid, CPR and AED Certified
  • Food Safety Manager Certification (FSMC)
  • Certified Cisco Certified Network Associate (CCNA)
  • Certified AWS- Solution Architect (Ongoing)

Timeline

Volunteer

KHABRIYA
02.2020 - 02.2021

Manager

TIM HORTONS
10.2016 - Current

Computer Systems- Software Engineering

Sheridan College

HSSC - Mathematics And Science

Sri Guru Harkrishan Public School

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ANCHAL KAUR