Customer Service Associate-Gordon road
Lowes-The Home Improvement Store
02.2020 - 09.2021
- Served customers via providing product and service information and resolving product and service problems
- Helped a lot in opening customer accounts by recording account information
- Provided troubleshooting and technical assistance to customers
- Tried to assess the customer's needs and translation into solutions
- Coordinated with customers to resolve any billing inquiries.