ANAUM SHAH
Pickering,ON
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Pandora
09.2023 - Current
- Engage with customers to identify needs and provide personalized product recommendations.
- Contributed to team efforts by creating visually appealing product displays and demonstrating leadership in improving the store’s environment.
- Collaborate with a team to upsell products and achieve sales targets.
Host
Dspot Cafe
08.2022 - 05.2024
- Collaborating with other staff to ensure the smooth operation of the restaurant
- Answering phone calls and taking orders and reservations
- Handled high-pressure situations, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server
Boston Pizza
04.2022 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
No Frills
09.2021 - 05.2022
- Processed both cash and card purchases and returns.
- Guide and help customers find merchandise around the facility
- Answered questions about store policies and addressed customer concerns.
- Communicated with customers and team members to solve problems.
Education
BBA - Finance
Ontario Tech University
Oshawa, ON04-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Sales expertise
- Product sales
- Sales strategies
Certification
Microsoft Office Specialist (MOS) – Excel, PowerPoint, and Word
Issued by Microsoft, April 2025
Timeline
Sales Associate
Pandora
09.2023 - Current
Host
Dspot Cafe
08.2022 - 05.2024
Server
Boston Pizza
04.2022 - 09.2022
Cashier
No Frills
09.2021 - 05.2022
BBA - Finance
Ontario Tech University