Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anatoliy Dragan

Kitchener,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Building Concierge

Migdale Property Limited
09.2014 - 10.2020
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Facilitated access control measures, ensuring only authorized individuals entered the premises to enhance security levels significantly.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Implemented key control protocols to maintain the security of tenant units, reducing the risk of unauthorized access.

Cleaner and Security Guard

ISS Israel-Facility Services
08.2008 - 09.2014
  • Organized and used industrial cleaning products following strict safety procedures.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Assisted with special facility events by preparing rooms, and transporting supplies and maintaining security for these events.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Removed trash, debris and other waste materials from premises.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.

Cleaner and Security Guard

Kfir Guard Surveillance Services
05.1994 - 07.2008
  • Organized and used industrial cleaning products following strict safety procedures.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Streamlined cleaning processes with the implementation of more efficient tools and equipment as needed within the industry''s best practices framework.
  • Removed trash, debris and other waste materials from premises.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Operated buffers and burnishers to clean and polish floors.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

Bachelor of Arts - Journalism

M.V. Lomonosov Moscow State University
Moscow, Russia
06.1977

Diploma - Oil And Gas Well Driller

Petroleum Technical School
Drogobich, Ukraine
06.1969

Skills

  • Building security knowledge
  • Customer Service
  • Fluency in multiple languages
  • Resourcefulness and Initiative
  • Flexible and Adaptable
  • Task Prioritization

Languages

Russian
Native or Bilingual
Hebrew
Full Professional

Timeline

Building Concierge

Migdale Property Limited
09.2014 - 10.2020

Cleaner and Security Guard

ISS Israel-Facility Services
08.2008 - 09.2014

Cleaner and Security Guard

Kfir Guard Surveillance Services
05.1994 - 07.2008

Bachelor of Arts - Journalism

M.V. Lomonosov Moscow State University

Diploma - Oil And Gas Well Driller

Petroleum Technical School

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Anatoliy Dragan