Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anastasiya Pashko

Calgary,AB

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Co-Chair/Board Member

Alberta Children's Hospital
06.2022 - Current
  • Improved the Alberta Children's Hospital services by attending meetings where I could bring my personal input based on my background in improving the quality of life of patients and the healthcare experience to ensure the comfort of future patients

Sales Associate

Bath and Body Works
09.2023 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Swimming Coach

Bowness High School
10.2022 - 12.2023
  • Coached the high school swim team, focusing on developing physical fitness, technique, and injury prevention strategies to promote athletes' well-being and performance.

Researcher, Calgary

University of Calgary
02.2022 - 01.2023
  • Assisted a professor with research tasks, gaining experience in data collection and analysis relevant to healthcare and physiotherapy.

President and Chair

Cancer Awareness Research Group
02.2021 - 10.2022
  • Company Overview: Led organization by establishing business direction and actualizing operational plans to meet goals
  • Led organization by establishing business direction and actualizing operational plans to meet goals
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as the public face of organization
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development
  • Led organization by establishing business direction and actualizing operational plans to meet goals

Education

Alberta Highschool Diploma -

High School
Calgary, Bowness
06-2025

Skills

  • Mentoring and coaching
  • Diversity awareness
  • Team collaboration
  • Relationship building
  • Adaptability and flexibility
  • Effective communication

Certification

Standard First Aid and CPR, 06/01/22

Timeline

Sales Associate

Bath and Body Works
09.2023 - 03.2025

Swimming Coach

Bowness High School
10.2022 - 12.2023

Co-Chair/Board Member

Alberta Children's Hospital
06.2022 - Current

Researcher, Calgary

University of Calgary
02.2022 - 01.2023

President and Chair

Cancer Awareness Research Group
02.2021 - 10.2022

Alberta Highschool Diploma -

High School
Anastasiya Pashko