Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

Anastasiia Shkurenko Performance Coach & HR Specialist

Calgary,AB

Summary

Dynamic Talent&Performance Manager offering 4-year progressive career across diverse industries. Proven history of designing and implementing recruitment, training and conflict-resolution initiatives for companies. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Private Entrepreneur

Lampa English School
07.2021 - Current
  • Developed and implemented the school's vision, mission, and business strategy
  • Created a curriculum and learning materials tailored to students' needs and proficiency levels
  • Managed all aspects of the business, including finances, marketing, and operations
  • Reduced student dropout rates by 20% through effective recruitment and training of teaching staff
  • Maintained 95% student satisfaction rate by cultivating a positive learning environment
  • Ensured financial stability with 100% budget adherence and accurate financial reporting.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding

Talent Acquisition & Learning and Development Lead

Skyeng
07.2020 - 02.2022
  • Conducted performance coaching and developed improvement plans
  • Assessed training needs, designed programs, and provided HR guidance
  • Reduced HR issues by 10% by managing employee relations and investigations
  • Maintained HR records and ensured legal compliance
  • Collaborated with departments to identify training needs and deliver tailored programs
  • Coached trainers, managed the training budget, and ensured cost-effective delivery
  • Achieved 100% accuracy in payroll processing and reporting

Onboarding Specialist

Skyeng
03.2020 - 07.2020
  • Achieved 20% increase in new hire satisfaction scores by facilitating smooth onboarding aligned with organizational goals and culture.
  • Improved new employees' understanding of company policies by 15% through orientation sessions.
  • Coordinated with departments to provide necessary resources and training for new hires
  • Provided ongoing support to help new employees integrate into roles and company culture
  • Collaborated with HR and hiring managers to improve the onboarding process based on feedback.
  • Enhanced employee engagement and retention by 20% through comprehensive onboarding programs.
  • Streamlined new hire processes, reducing onboarding time by 15% with efficient workflows.

Learning and Development Specialist

Skyeng
03.2019 - 03.2020
  • Achieved 95% student satisfaction through personalized instruction, improving proficiency across CEFR levels
  • Increased student engagement by 30% with thematic lessons, enhancing retention and application of language skills.
  • Maintained 100% accuracy in record-keeping, facilitating data-driven decision-making
  • Enhanced student satisfaction by 25% with timely feedback for continuous improvement
  • Administered and supervised computer-based ESL programs to ensure student engagement and progress

Sales Manager

Skyeng
02.2018 - 01.2019
  • Managed sales of school products, achieved 10% SCR
  • Developed and implemented sales strategies to promote language lessons and school products
  • Provided excellent customer service, addressing inquiries and resolving issues promptly and effectively, increased NPS up to 20%
  • Conducted market research to identify potential clients and opportunities for business growth
  • Trained and coached sales team up to 10 members to improve their sales skills and product
  • Collaborated with marketing and product development teams to enhance sales strategies and product offerings.

Education

Master's degree of Arts in Philology. Language and Literature (With Thesis) -

Istanbul Aydin University
03.2021

Bachelor's degree in Hotel and Restaurant Business -

Pavlo Tychyna Uman State Pedagogical University
06.2018

Bachelor's degree in Philology. Language and Literature (English) -

Pavlo Tychyna Uman State Pedagogical University
06.2018

Skills

  • Financial Oversight

  • Operational planning

  • Social Media Management

  • Revenue Generation

  • Candidate Sourcing

  • Succession Planning

  • Collaborative Leadership

  • Organizational Development

  • Policy understanding

  • Software Knowledge

  • Client Relationship Management

  • Account Management

  • Learning Management Systems

  • Needs Assessment

Certification

  • Payroll Computation and Bookkeeping, Alison, 2024
  • CLB Expert, Centre for Canadian Language Benchmarks, 2024
  • Attract and Engage Customers with Digital Marketing, Google, 2024
  • Foundations of Digital Marketing and Ecommerce, Google, 2024
  • Think Outside the Inbox: Email Marketing, Google, 2024
  • From Likes to Leads: Interact with Customers Online, Google, 2024
  • Chromebooks for Educators, Google, 2022

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Turkish
Limited Working

References

Available upon request.

Timeline

Private Entrepreneur

Lampa English School
07.2021 - Current

Talent Acquisition & Learning and Development Lead

Skyeng
07.2020 - 02.2022

Onboarding Specialist

Skyeng
03.2020 - 07.2020

Learning and Development Specialist

Skyeng
03.2019 - 03.2020

Sales Manager

Skyeng
02.2018 - 01.2019

Master's degree of Arts in Philology. Language and Literature (With Thesis) -

Istanbul Aydin University

Bachelor's degree in Hotel and Restaurant Business -

Pavlo Tychyna Uman State Pedagogical University

Bachelor's degree in Philology. Language and Literature (English) -

Pavlo Tychyna Uman State Pedagogical University

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Anastasiia Shkurenko Performance Coach & HR Specialist