Anastasiia Terziieva
Edmonton,AB
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Legislator
State Committee On Land Resources Of Ukraine
01.2009 - 01.2012
- Drafting of lawsuits
- Presentation of interests in a court
- Grant of legal help to structural subdivisions
- Consideration of complaints, statements of organs to executive power
- Organization of work for opposition of corruption actions
- Preparation of orders, decisions
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Legislator
Lotos Trade LTD
01.2012 - 01.2014
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Preparation and control of documents, economic activity of company
- Accompaniment at verification of the Tax inspection
- Conduct of contractual work Claim‐lawsuit activity
- Representative of interests of company in courts (economic dispute
Legislator
SAV SERVISE
01.2014 - 04.2015
- Representative of company during of procedure of purchase for money state
- Conduct of convention activity of company
- Introduction of changes to the regulation documents
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Legislator
MIK LTD.
04.2015 - 03.2016
- Conduct of convention activity of company
- Introduction of changes to the regulation documents
- Drafting of lawsuits
- Presentation of company in a court
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
Sails Representative
M&P
03.2020 - 04.2022
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Managed inventory to provide customers with access to products in high demand.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Developed effective improvement plans in alignment with goals and specifications.
Store Sales Manager
Dream Watch LTD
04.2022 - 06.2023
- Created employee schedules to align coverage with forecasted demands.
- Recruited, hired and trained 2 associates to develop into productive team members with excellent product knowledge.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored team members to enhance professional development and accountability in workplace.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
Master of Science - Law And Justice
Classical Private University
ZaporozhyeSkills
- Procedures Compliance
- Change Management
- Staff Development
- Business Objective Analysis
- Marketing Strategies
- Shipment Documentation
- Investment Product Sales
- Management
Timeline
Store Sales Manager
Dream Watch LTD
04.2022 - 06.2023
Sails Representative
M&P
03.2020 - 04.2022
Legislator
MIK LTD.
04.2015 - 03.2016
Legislator
SAV SERVISE
01.2014 - 04.2015
Legislator
Lotos Trade LTD
01.2012 - 01.2014
Legislator
State Committee On Land Resources Of Ukraine
01.2009 - 01.2012
Master of Science - Law And Justice
Classical Private University
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