Anastasiia Surcheva

• Observed and monitored children's activities.
• Offered caring companionship and emotional support.
• Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

As an Assistant to a Deputy, I was responsible for supporting the deputy in their daily activities, including preparing and analyzing documents, drafting reports, and coordinating meetings. I maintained communication with government agencies, constituents, and other stakeholders, ensuring effective information flow. Additionally, I conducted research on legislative matters and assisted in the preparation of official statements and correspondence. My role also included organizing events, managing schedules, and handling administrative tasks.

I have strong proficiency in Microsoft Excel, which I used for data analysis, report generation, and maintaining various databases to support decision-making processes.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.