A diligent worker who skillfully performs work, is loyal with clients, and quickly acquires new skills.
Monitors current and anticipated requirements, quickly reconfiguring tasks as needed.
Overview
3
3
years of professional experience
Work History
Kitchen Line Cook/Guest Services Associate
Canyon Ski Resort
Red Deer, Canada
07.2023 - Current
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained a clean and organized workstation, ensuring compliance with health department regulations.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Handled customer complaints to satisfy and retain guests.
Responded to guest inquiries to maximize guest satisfaction.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Adaptable and proficient in learning new concepts quickly and efficiently.
Seller/Consultant
Grocery Shop
12.2023 - 03.2024
Operated cash register to process payments and provided receipts to establish proof of transaction.
Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
Utilized product knowledge to educate customers on features and benefits.
Responded to customers' complaints regarding service and product quality to solve issues.
Junior Florist
Flower Shop Jola
06.2022 - 12.2023
Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
Optimized workspace efficiency by organizing supplies systematically, allowing for quicker access during busy periods.
Cultivated a supportive work environment by assisting colleagues with tasks as needed, promoting teamwork within the store setting.
Provided exceptional customer service by going above and beyond to accommodate last-minute requests and resolve issues promptly.
Educated customers on proper care techniques for plants and flowers, resulting in longer-lasting arrangements and increased satisfaction levels.
Streamlined communication with suppliers by establishing regular contact points and maintaining professional relationships.
Collaborated with team members to deliver timely and efficient service during peak business hours.
Restaurant Worker
China Restaurant "Hao Hao"
09.2021 - 02.2022
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.