Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anastasiia Shust

Roseville

Summary

Offering excellent organizational skills with a strong ability to multitask and prioritize tasks effectively. Brings a solid foundation in general office procedures, including writing and grammar proficiency, typing, phone communication, filing, and office management. Proficient in computer operations and Microsoft Excel, supporting accurate reporting and smooth daily operations. Ready to contribute and further develop administrative and communication skills in an Administrative Assistant role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Farmers Insurance Agency
Folsom, CA
05.2024 - Current
  • Developed customized insurance solutions to meet client needs and enhance satisfaction.
  • Collaborated with cross-functional teams to design effective marketing strategies for insurance products.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Managed a diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
  • Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
  • Collaborated with underwriters to obtain favorable policy terms for clients while mitigating risk exposure for the company.

Server

Compass Group Inc.
Folsom, CA
07.2023 - 05.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Adapted quickly to changing situations in a fast-paced environment while maintaining composure.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

Associate of Science - Business Administration

American River College
Sacramento, CA
05-2026

High School Diploma -

Folsom High School
Folsom
05-2023

Skills

  • Client account management
  • Records maintenance
  • Critical thinking
  • Data entry
  • Marketing management
  • Risk mitigation
  • Account management
  • Operations management
  • Client needs analysis
  • Team training and development
  • Email marketing
  • Policy management

Certification

  • Communication Training
  • Personal Lines Insurance License
  • Property & Casualty Insurance License
  • Life & Health Insurance License

Languages

English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Licensed Insurance Agent

Farmers Insurance Agency
05.2024 - Current

Server

Compass Group Inc.
07.2023 - 05.2024

Associate of Science - Business Administration

American River College

High School Diploma -

Folsom High School
Anastasiia Shust