ANASTASIIA SHELIKHOVSKA
Mississauga,Canada
Summary
Motivated worker with 7 years of experience in the restaurant industry, ready to excel in fast-paced environment. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SERVER
REDS SQUARE ONE
08.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
SERVER
FIAMMA REASTAURANT
09.2022 - 07.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
SERVER
SHANGRI LA
09.2021 - 02.2022
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Memorized menu to help diners make informed meal choices
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science (B.S.) - Marketing
Kharkiv National University Named V.N. Karazin
06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Menu memorization
- Team collaboration
- Suggestive selling
- Dining area maintenance
- Task prioritization
Certification
Smart Serve
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
SERVER
REDS SQUARE ONE
08.2023 - 10.2024
SERVER
FIAMMA REASTAURANT
09.2022 - 07.2023
SERVER
SHANGRI LA
09.2021 - 02.2022
Bachelor of Science (B.S.) - Marketing
Kharkiv National University Named V.N. Karazin
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