Anastasiia Popesku
Edmonton,Alberta
Summary
Proven Housekeeping Room Attendant with a track record of enhancing guest satisfaction and streamlining room availability for Alt Hotel. Excelled in training peers, boosting team performance, and maintaining high standards of cleanliness. Skilled in vacuuming, restocking, and guest service, demonstrating both hard and soft skills essential for hospitality excellence.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
Alt Hotel
03.2023 - 05.2024
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Housekeeping Room Attendant
Leonardo Boutique Hotel
06.2022 - 01.2023
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Skills
- Vacuuming and sweeping
- Restocking supplies
- Mini-bar replenishment
- Cart management
- Guest Service and Support
- Time Management
Additional Information
Supervisor Lidia. — ALT Hotel
(403) 437-9331
lgomez@germainhotels.com
Timeline
Housekeeping Room Attendant
Alt Hotel
03.2023 - 05.2024
Housekeeping Room Attendant
Leonardo Boutique Hotel
06.2022 - 01.2023
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