Anastasiia Lobanova
Vancouver,British Columbia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
4
4
years of professional experience
Work History
Volunteer in Surgical Department
Kyiv City Clinical Hospital Of Emergency Medical C
09.2020 - 06.2021
- Care of patients in a surgical department
- Provided physical care and assistance with activities of daily living to patients who are bedridden or have mobility restrictions
- Fulfilled needs of patients with loss of mobility
- Took patients to the procedures and monitored that all procedures were carried out on time
- Ensured a safe and clean environment for patients, visitors, and staff
Volunteer
Canadian Blood Service
02.2024 - Current
- Responsibility of donor safety by making sure all the donors are feeling well after the donation
- Donor engagement
- Responsibility of taking care of the donors in case they fell lightheaded or have and other complication
- Greeted patients and provided information
- Observed and reported changes in donor status to the charge nurse in a timely manner
- Ensured patient safety by reporting any changes in condition to the supervisor
Volunteer
Maple Hope Foundation
12.2023 - Current
- Assisted in charity and fundraising events organization
- Coordinated with event staff and volunteers to ensure smooth operations and a high-quality event experience
- Developed and maintained relationships with sponsors and partners to ensure their satisfaction with the event
- Secured and managed event venues
- Volunteer coordination
- Organized and coordinated online and life auctions
- Responsibility for greeting the guests
Event Server
StaffGrabs
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their need and by providing personalized service
- Managed multiple tables without compromising service quality
- Assisted with a complete set up of the event area
- Assisted guests with any questions or requests they have
- Made sure notes with guest's allergies passed on to kitchen and chef's team
- Worked as part of a team with the serving and kitchen staff to ensure a smooth and pleasant experience for guests
- Managed a large-scale event that was attended by over 400 people
Server
Kozak Ukrainian Eatery
06.2022 - 09.2022
- Delivered exceptional customer service
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Education
Associate of Science - Biology
Douglas College
New Westminster, Canada04.2024
High School Diploma -
Gymnasium "Kyiv-Mohyla Collegium",
Kyiv, Ukraine 06.2021
Exchange Program For 4 Years
Secondary School
Germany Skills
- Community Engagement
- Good Communication
- Flexible
- Critical Thinking
- Compassionate care
- Attention to details
Languages
English
Full Professional
German
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Hobbies
Engaged in an active life, as I
was in professional sport for 7
year and Master of Sports in
fencing. A large part of my life
is also occupied by art especially
painting.
Timeline
Volunteer
Canadian Blood Service
02.2024 - Current
Volunteer
Maple Hope Foundation
12.2023 - Current
Event Server
StaffGrabs
11.2023 - Current
Server
Kozak Ukrainian Eatery
06.2022 - 09.2022
Volunteer in Surgical Department
Kyiv City Clinical Hospital Of Emergency Medical C
09.2020 - 06.2021
Associate of Science - Biology
Douglas College
High School Diploma -
Gymnasium "Kyiv-Mohyla Collegium",
Exchange Program For 4 Years
Secondary School
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