ANASTASIIA KRASOVA
Marketer
Abbotsford,BC
Summary
Dynamic sales manager with a proven track record in Sport Life who excels at building relationships and developing sales strategies. An expert in CRM software and persuasive negotiation, achieves significant sales growth and fosters long-term business relationships.
Overview
4
4
years of professional experience
Work History
Cleaning
Above AII Cleaning
02.2025 - 05.2025
Sales Manager
Sport Life
07.2023 - 05.2024
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Representative
City Service
07.2021 - 07.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
Merchandiser
City Service
07.2022 - 03.2023
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
- Improved product visibility by strategically organizing merchandise on showroom floors.
Education
Bachelor - Marketing
A.M. Kyiv Professional And Pedagogical College
Kyiv, Ukraine06.2023
Junior Specialist - Marketer
A.M. Kyiv Professional And Pedagogical College
Kyiv06.2021
Secondary Education -
A.M. Kyiv Professional And Pedagogical College
Kyiv, Ukraine06.2020
Timeline
Cleaning
Above AII Cleaning
02.2025 - 05.2025
Sales Manager
Sport Life
07.2023 - 05.2024
Merchandiser
City Service
07.2022 - 03.2023
Sales Representative
City Service
07.2021 - 07.2023
Bachelor - Marketing
A.M. Kyiv Professional And Pedagogical College
Junior Specialist - Marketer
A.M. Kyiv Professional And Pedagogical College
Secondary Education -
A.M. Kyiv Professional And Pedagogical College
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