ANASTASIIA KONOVALOVA
Edmonton,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Office Worker
Institute of Social and Economic Sciences
Lodz, Poland
01.2023 - 11.2023
- Organized filing systems, maintained records, and updated databases.
- Created spreadsheets to track data points related to customer accounts.
- Ensured compliance with established policies and procedures.
- Collaborated with colleagues across departments to ensure deadlines are met.
- Resolved customer service issues in a timely manner.
- Answered phone calls and welcomed visitors to office.
Factory Worker
Corning Optical Communications Polska
Lodz, Poland
07.2021 - 08.2022
- Operated machinery to produce parts and products according to specifications.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Monitored production processes, troubleshooting any issues that arose.
- Reported defective items to supervisors for further inspection or repair.
- Followed safety protocols while operating equipment and handling materials.
Office Worker
Inclusive resource center
Vinnitsa, Ukraine
08.2019 - 06.2021
- Organized filing systems, maintained records, and updated databases.
- Greeted and directed visitors to the office.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Resolved customer service issues in a timely manner.
Manager
Top-Trans Grup
Vinnitsa, Ukraine
03.2016 - 08.2019
- Reception and execution of orders
- Consultation with customers in case of questions
- Maintaining documentation and reporting in the 1C program.
Education
Master of Science - Psychology
Open International University of Human Development
Ukraine07.2021
Skills
- Document Management
- Scheduling and Planning
- Verbal Communication
- Issue Resolution
- Excel spreadsheets
- Relationship Building
- Positive Attitude
Additional Information
I can work from Monday to Sunday at any time
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Polish
Professional
English
Elementary
Timeline
Office Worker
Institute of Social and Economic Sciences
01.2023 - 11.2023
Factory Worker
Corning Optical Communications Polska
07.2021 - 08.2022
Office Worker
Inclusive resource center
08.2019 - 06.2021
Manager
Top-Trans Grup
03.2016 - 08.2019
Master of Science - Psychology
Open International University of Human Development
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