Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Anastasiia Furman
Toronto,ON
Summary
Overview
4
years of professional experience
Work History
Hotel Ivar AasenØrsta,Norway
Hotel Waiter
09.2023 - 01.2024
Job overview
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served meals to customers according to established guidelines.
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
Tik Ørsta,Norway
Restaurant Server
01.2023 - 08.2023
Job overview
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
RafinadZhytomyr,Ukraine
Restaurant Manager
04.2020 - 02.2022
Job overview
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
RafinadZhytomyr,Ukraine
Restaurant Waiter
08.2019 - 05.2020
Job overview
- Greeted new customers, discussed specials, and took drink orders.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Zhytomyr Ivan Franko State UniversityZhytomyr,Ukraine
Bachelor from Philologist, Translator Germany Languages
07.2020
University Overview
Zhytomyr City Collegium School 34Zhytomyr,Ukraine
School from Secondary Education
09.2016
University Overview
Skills
- Relationship Building
- Kitchen Organization
- Dietary Restrictions
- Operations Reporting
- Ordering Procedures
- Menu presentation
- Food safety understanding
- Customer Service
- Guest Relations
Languages
English
Elementary
Norwegian
Professional Working
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Hotel Waiter
Hotel Ivar Aasen
09.2023 - 01.2024
Restaurant Server
Tik
01.2023 - 08.2023
Restaurant Manager
Rafinad
04.2020 - 02.2022
Restaurant Waiter
Rafinad
08.2019 - 05.2020
Zhytomyr Ivan Franko State University
Bachelor from Philologist, Translator Germany Languages
Zhytomyr City Collegium School 34
School from Secondary Education