Anastasiia Dubtsova
San Diego
Summary
Experienced and results-driven Sales Representative with a proven track record of driving growth in B2B and B2C environments across diverse industries, including pharmaceuticals and medical devices. Skilled in cultivating client relationships, identifying market opportunities, and exceeding sales targets. Adept at leveraging data-driven strategies and advanced CRM tools to improve efficiency and customer satisfaction. Multilingual, highly adaptable, and focused on delivering measurable business results with a client-centered approach.
Overview
3
3
years of professional experience
Work History
Marketing Assistant
Imperial Pharmacy
11.2023 - Current
- Conducted targeted outreach to clinics and doctors’ offices, increasing pharmacy visibility and customer acquisition by 15%.
- Organized promotional events and created presentations to boost community engagement and brand awareness.
- Built and maintained strong relationships with B2B and B2C clients, fostering long-term partnerships.
- Identified growth opportunities through digital and traditional marketing strategies.
Customer IT Support
Tandem Diabetes Care
12.2023 - 12.2024
- Managed high-volume technical inquiries with a 90%+ satisfaction rate by utilizing empathy and effective communication.
- Exceeded performance metrics, efficiently resolving hardware, software, and network issues for insulin pumps and mobile applications.
- Documented customer interactions in CRM systems, streamlining workflows and improving service quality.
- Collaborated with engineering teams, providing actionable feedback to enhance product features and user experience.
Sales Representative
Andreas Foertsch Agentur
12.2022 - 11.2023
- Achieved a 30% increase in sales revenue by building strong relationships with retail partners and expanding the brand's market presence across Germany.
- Developed and executed tailored B2B sales strategies, securing partnerships with premium retail stores and corporate clients.
- Collaborated with retail managers to create customized product assortments, ensuring alignment with their target demographics and driving mutual growth.
- Organized and participated in exclusive events and trade shows, showcasing new collections and attracting high-profile clients.
Sales Representative
Al Hayat Pharmaceuticals
02.2022 - 12.2022
- Increased quarterly sales by 20% through strategic partnerships with clinics and hospitals.
- Conducted market research to identify emerging trends, driving higher product demand.
- Delivered engaging product demonstrations to healthcare professionals, resulting in increased adoption rates.
- Maintained and updated CRM systems to track leads, sales, and client interactions.
Education
Bachelor of Science -
International Humanitarian University
Odessa, Ukraine07-2020
Skills
- Artificial Intelligence
- Social Media and Digital Marketing
- CRM and Sales Tools
- B2B and B2C Sales
- Multilingual Communication
- Negotiation and Relationship Building
- Presentation and Planning
Timeline
Customer IT Support
Tandem Diabetes Care
12.2023 - 12.2024
Marketing Assistant
Imperial Pharmacy
11.2023 - Current
Sales Representative
Andreas Foertsch Agentur
12.2022 - 11.2023
Sales Representative
Al Hayat Pharmaceuticals
02.2022 - 12.2022
Bachelor of Science -
International Humanitarian University
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