6 years of experience in the Hospitality industry with responsibilities ranging from managing & increasing profitability to ensuring a consistent guest experience. Experienced in hospitality operations, customer/guest experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server Assistant
St.Regis Toronto
12.2022 - Current
Greeted and seated guests and presented menus and wine lists.
Used Micros to take orders and payments.
Answered telephones to record and confirm reservations and answer establishment questions.
F&B Supervisor
Intercontinental
11.2019 - 10.2022
Controlled inventories of food, equipment & liquor to ensure accurate inventory
Supervised the delivery of F&B operation to meet brand standards
Created schedules to optimize productivity
Assisted with execution of special events for elite ambassadors
Server/Hostess
Intercontinental
10.2016 - 11.2019
Assisted other restaurant workers by serving food and beverages and bussing tables.
Maximized table turns and rotated seating for maximum guest satisfaction.
Answered telephones to confirm reservations and answer establishment questions.
Server Assistant
Mitiss Laguna Resort & Spa
06.2016 - 10.2016
Bussed vacated tables to streamline cleaning and resetting duties.
Supported servers, passing food and refilling beverages to meet team goals.