Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Anastasiia Boiko

Toronto,ON

Summary

Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and good team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Consultant

Polany Electrical Supply Inc
01.2024 - 08.2024
  • Advised customers on the assortment of electrical/electronics products, providing tailored recommendations based on needs and preferences
  • Sold electrical/electronics products, tools, and accessories, consistently exceeding sales targets
  • Collected orders for specialty items and operated the cash register efficiently
  • Managed stock control and merchandising, ensuring optimal product presentation and availability
  • Utilized accounting systems and RM for accurate financial tracking and reporting.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Maximized customer retention by resolving issues quickly.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Beauty Salon Administrator

Absolute Beauty Studio
12.2022 - 01.2024
  • Promoted and sold salon products and services both in person and online, enhancing revenue
  • Scheduled and booked client appointments using a sophisticated scheduling system
  • Handled phone calls and text messages professionally, ensuring effective communication with
    clients
  • Managed payments, ensuring accurate and secure financial transactions
  • Maintained a tidy salon environment by folding towels and updating stock, contributing to a
    pleasant client experience.
  • Screened and transferred incoming calls, took down messages, and transmitted information and
    documents to internal personnel.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Office Manager

Studio Moderna
07.2019 - 12.2022
  • Increased company sales by providing exceptional customer service and personalized consultations
  • Provided detailed product information and personalized recommendations to customers, enhancing their shopping experience and driving sales
  • Managed and updated client information in the database, ensuring accurate and up-to-date records for effective follow-up and marketing efforts
  • Actively contacted new and existing customers to inform them about new products and promotions, resulting in increased customer loyalty and repeat business
  • Assisted in inventory management, organized store displays, processed transactions, and handled customer inquiries and complaints with professionalism.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Education

Bachelor’s Degree of Psychology - Psychology

International Academy of Personnel Management
Ukraine

Skills

  • Sales proposal creation
  • Time Management
  • Problem-solving abilities
  • Customer Assistance
  • Client Account Management
  • Account Management
  • Process Improvement
  • Staff Training
  • Records Management
  • Product and Service Sales
  • Sales consultation
  • Client Service
  • Interpersonal communication skills
  • Accounting Systems and CRM Proficiency
  • Project Management
  • Customer Relationship Management
  • Product and service knowledge

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional
Polish
Limited Working

Certification

OTEC - Inclusive Service Excellence Learning Course, Etobicoke, Canada

Timeline

Sales Consultant

Polany Electrical Supply Inc
01.2024 - 08.2024

Beauty Salon Administrator

Absolute Beauty Studio
12.2022 - 01.2024

Office Manager

Studio Moderna
07.2019 - 12.2022

Bachelor’s Degree of Psychology - Psychology

International Academy of Personnel Management

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Anastasiia Boiko