Anastasiia Bodnar

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Proven ability to deliver high-quality service that exceeds customer expectations
• Strong verbal and written communication skills, ensuring clear and effective interaction with customers and team members
• Expert in resolving conflicts and managing difficult customer interactions with professionalism and empathy
• Adept at using Microsoft Office Suite (Word, Excel, PowerPoint) and other customer service-related software tools
• Trained and mentored new employees, enhancing their understanding of company policies, procedures, and customer service techniques