ANASTASIA TURPIN
North York,Canada
Summary
Established Automotive Professional with proven success in Wellness & Beauty, seeking to contribute to AIRE Ancient Baths while reigniting me passion for beauty and high end hospitality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fleet Sales & Leasing Manager
Infiniti
Newmarket, Canada
06.2024 - Current
- Continued serving existing clientele while monitoring existing company portfolio as well as corporate contracts.
Sales & Leasing Professional
Infiniti
Willowdale, Canada
03.2018 - 06.2024
- Assist clients with a full service, vehicle purchase experience using thoughtful hospitality.
- Qualify needs, vehicle selection, product presentation, best purchase options, smooth transition to business office.
- Plant seeds for extended products and protections.
- Create a memorable experience and steady follow-up.
Salon Manager
Donato Salon + Spa
Toronto, Canada
10.2016 - 03.2018
- Preformed the role of Salon Manager for the flagship location at Square One Mall in Mississauga, as well as current Salon Manager of the Shops of Don Mills location.
- Plan and facilitate monthly team meeting for all Donato Salon + Spa locations.
- Travel to all Donato Salon + Spa locations to assist with hiring and training as required.
- Visit various hair & cosmetology schools for recruitment opportunities.
- Responsible for upholding company policies and procedures, inventory management, planning and execution of client promotions as well as team incentives, while achieving sales goals and staying within budget, motivating service providers as well as front desk team through weekly personal development meetings to identify areas for training needs and providing education path, staff scheduling, hiring and disciplinary action, client concerns, administrative duties.
Lead Front Desk Trainer
Salon Resource Group
Halifax, Canada
07.2016 - 10.2016
- Designed and executed front desk processes for all of the SRG locations by conducting routine salon audits, identifying challenges, and providing solutions.
- Designed and facilitated training sessions for cosmetology students that emphasized the importance of excellent customer service.
Salon Leader
The Head Shoppe
Halifax, Canada
12.2012 - 06.2016
- Led multiple salon locations under The Head Shoppe umbrella, including flagship store.
- Simultaneously held the Assistant Salon Leader role at Vitality Medi Spa and Salon Coordinator position at Hair Design Center School of Cosmetology.
- Ensured compliance with company policies through effective inventory management and promotional execution.
Salon Manager
Karas Urban Day Spa
Halifax, Canada
10.2008 - 12.2012
- Promoted to Assistant Manager of flagship store after six months in the role of Front Desk Agent.
- Upon college graduation, I was given my own location to fully manage.
- Responsibilities included upholding company policies and procedures, efficient staff scheduling, inventory management, payroll and other administrative duties, routine meetings with team on progress, hiring and disciplinary action, client concerns, opening and closing procedures, greeting clients, booking and cashing out appointments.
Education
Diploma - Tourism Management
Nova Scotia Community College
Dartmouth, NS, CA01.2011
Mixology & Wine Service -
Nova Scotia Community College
Dartmouth, NS, CA01.2009
Skills
- Time management and organization
- Salon operations
- Multitasking and facilitation
- Problem solving
- Team collaboration
- Staff recruitment and training
- Client relations and satisfaction
- Inventory management
- Social media strategy
- Process optimization
Accomplishments
- INFINITI QX55 Global Workaround Contest BRONZE 2022
- INFINITI Empowered Performance GOLD 2020
Certification
- OMVIC 2018
Languages
English
Full Professional
References
References available upon request.
Timeline
Fleet Sales & Leasing Manager
Infiniti
06.2024 - Current
Sales & Leasing Professional
Infiniti
03.2018 - 06.2024
Salon Manager
Donato Salon + Spa
10.2016 - 03.2018
Lead Front Desk Trainer
Salon Resource Group
07.2016 - 10.2016
Salon Leader
The Head Shoppe
12.2012 - 06.2016
Salon Manager
Karas Urban Day Spa
10.2008 - 12.2012
Diploma - Tourism Management
Nova Scotia Community College
Mixology & Wine Service -
Nova Scotia Community College
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