Anastasia Psiharis
Etobicoke,ON
Summary
Highly-motivated employee with desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of thriving without supervision, and efficiently learning new abilities.
Overview
15
15
years of professional experience
Work History
Unit Coordination Assistant (Cardiac Diagnostics)
Trillium Health Partners
Mississauga, Ontario
06.2010 - Current
- Managed incoming inquiries from patients and visitors.
- Answered multi-line phone system and managed incoming calls efficiently.
- Scheduled and confirmed appointments.
- Updated and recorded patient information to maintain accounts.
- Managed office supplies inventory and placed orders as needed.
- Provided exceptional customer service to enhance patient experience during registration.
- Trained new clerks on registration procedures and system usage effectively.
- Maintained accurate electronic health records for all patients.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
Education
Some College (No Degree) - Medical Terminology
George Brown College
Toronto01-2010
Some College (No Degree) - Business Administration
Everest College
Toronto, ON01-2008
Skills
- Time management
- Attention to detail
- Problem solving
- Appointment scheduling
- Patient registration
- Office administration
- Medical terminology
- EPIC knowledge
- Effective communication
- Conflict resolution
References
References available upon request.
Timeline
Unit Coordination Assistant (Cardiac Diagnostics)
Trillium Health Partners
06.2010 - Current
Some College (No Degree) - Medical Terminology
George Brown College
Some College (No Degree) - Business Administration
Everest College