ANASTASIA POYNEE

"Nuit Élite" Server:-

• Routinely served around 200 hosted Black & White Card members, ensuring strict adherence to protocol and service standards
• Experience with multi-course meal service and knowledge of formal dining etiquette
• Skilled in tray carrying, plate serving, and wine pouring with professional polish and poise

Cocktail Waitress:-

• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns
• Remained calm and poised when dealing with difficult customers or during busy shifts
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior

Buffet Server:-

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
• Maintained clean and welcoming dining environment, ensuring a positive guest experience
• Kept server areas clean and stocked to increase efficiency while working tables

• Efficiently take and relay food and beverage orders to the appropriate staff.
• Maintain cleanliness of designated areas following company procedures and hygiene standards.
• Promptly clear tables of plates, glasses, and silverware during breakfast service.
• Accurately process customer payments and present bills in line with establishment procedures.
• Consistently deliver excellent customer service, ensuring guest satisfaction.