Summary
Overview
Work History
Education
Skills
Love quest international church kids ministry
Timeline
Generic

Anastasia Kravchenko

Surrey,BC,

Summary

I have a fantastic record when it comes to customer service, and exceeding expectations for the service that I provide. I am well organized and efficient with a passion for my work place, my team members and for excellent customer service. I am a skilled multitasker with a calm and professional attitude when it comes to resolving customer complaints. I have experience in computer work, and various programs such as word, and excel. Hard working, reliable and team player are attributes I pride in. I would love the opportunity to showcase my skills and expertise within your company.

Overview

7
7
years of professional experience

Work History

Urban Landscapers

|Helen Knox|
06.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.

Cavell Gardens Retirement Facility

|Brian Svoboda|
01.2023 - 02.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Determined emergency situation and developed plan of action.
  • Assessed and reported patients' responses to initiated treatment.
  • Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.

Pacific Coast Catering

|Ron Helmer|
02.2019 - 03.2020
  • Arranged food items on serving trays and placed in take-out packaging for customer.
  • Provided excellent, caring, and professional customer service that enticed costumers to return.
  • Cleaned and organized kitchen stations to create a safe and affective work space.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained a excellent attendance record, and consistently arrived to work on time.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Managed multiple tables simultaneously, providing attentive service to guests throughout events.
  • Enhanced overall dining experience by expertly serving hors d''oeuvres during cocktail hour for guests'' enjoyment.

Education

High School Diploma -

Surrey Christian School
Surrey,BC
06.2021

Skills

  • Teamwork and flexibility
  • Routine cleaning
  • Skills in conflict resolution
  • Stationary and supply cleaning
  • Organization and prioritization skills
  • Customer service experience

Love quest international church kids ministry

November 15, 2021 I begun my leadership journey at Love Quest International Church kids ministry. I enjoy the time I spend in leading them and encouraging them to be their best selves. I believe that leading by example is a powerful way to encourage and to motivate those that I work with.

Timeline

Cavell Gardens Retirement Facility

|Brian Svoboda|
01.2023 - 02.2025

Urban Landscapers

|Helen Knox|
06.2021 - Current

Pacific Coast Catering

|Ron Helmer|
02.2019 - 03.2020

High School Diploma -

Surrey Christian School

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Anastasia Kravchenko