Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anastasia Kotliarova

Tobermory,ON

Summary

Experienced hospitality professional with 9+ years in international restaurants, pubs, and hotels. Recognized for creating welcoming guest experiences, mentoring staff, and supporting smooth operations during busy seasons. Currently a seasonal supervisor in Ontario, seeking a winter opportunity as a Server to bring strong service standards and leadership to a guest-focused team.

Overview

7
7
years of professional experience

Work History

Restaurant Supervisor

TOBERMORY BREWING COMPANY INC
05.2023 - Current
  • Directed front-of-house operations to ensure seamless and efficient guest service.
  • Assisted servers with challenging situations, such as handling guest complaints or resolving service issues.
  • Trained and mentored new servers to meet company service standards.
  • Supported staff to deliver consistent, top-quality service during peak hours.

Hotel Supervisor

The Grandview Motel
05.2023 - Current
  • Created and managed weekly staff schedules to ensure full coverage.
  • Assisted with guest check-ins and resolved front-desk issues promptly.
  • Trained and supported new staff to maintain smooth hotel operations

Server

Marienbad Restaurant & Chaucer's Pub
09.2022 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served banquets and private events for groups of 25–30 guests.
  • Assisted with bar service and ensured smooth guest experiences.


Server

Koku Sushi
08.2018 - 08.2022
  • Delivered consistent, high-quality service during peak hours in a high-volume sushi restaurant.
  • Handled both server and bartender responsibilities, including preparing cocktails and specialty drinks.
  • Trained and guided new staff to ensure smooth integration and service consistency.

Education

Associate of Applied Science - Food And Beverage Service And Culinary Arts

Odessa Higher Vocational College of Marine Tourism Service
Odesa, Ukraine

Skills

  • Customer service
  • Team leadership and staff training
  • Communication
  • Conflict resolution and problem solving
  • Banquet and event service
  • Adaptable

Languages

Ukrainian
Russian
Polish

Timeline

Restaurant Supervisor

TOBERMORY BREWING COMPANY INC
05.2023 - Current

Hotel Supervisor

The Grandview Motel
05.2023 - Current

Server

Marienbad Restaurant & Chaucer's Pub
09.2022 - 05.2023

Server

Koku Sushi
08.2018 - 08.2022

Associate of Applied Science - Food And Beverage Service And Culinary Arts

Odessa Higher Vocational College of Marine Tourism Service

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Anastasia Kotliarova