ANASTASIA JOSMAY ALIDU
Toronto
Summary
Detail-oriented Medical Office Administrator with a strong background in optimizing operations and administration. Proven track record in managing patient records and appointment scheduling while ensuring compliance with healthcare regulations. Expertise in utilizing electronic health record systems, complemented by exceptional communication skills that enhance patient care and foster team collaboration. Committed to delivering efficient administrative support that contributes to the overall success of healthcare delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Administrator (Voluntary)
Al Razi – Family Physician Office
09.2024 - Current
- Scheduling and confirming patient appointment, coordinating physician’s calendar
- Answering telephone calls and email correspondence, entering and updating electronically based medical reports and correspondence
- Helping patient complete documents and medical history forms while maintaining confidentiality
- Ordering supplies and maintaining inventory
- Greeting patients, explaining check in process and verifying contact information and health card
- Get rooms ready for patients and ensure rooms are stocked with necessary supplies
Medical Office Administrator (Student Placement)
North York General Hospital
02.2025 - 06.2025
- Scheduled 30 patient appointments daily and coordinated with healthcare providers and staff to ensure efficient workflow and timely care.
- Collected and verified relevant information for bookings and pre-operative visits, ensured accuracy.
- Reviewed and prepared daily operation room list to the registration and admission department
- Welcomed and registered patients and families with professionalism and empathy, accurately collected and documented required information.
- Managed and organized all incoming and outgoing faxes and mail, ensuring timely distribution and response.
- Monitored and maintained inventory of administrative forms, pamphlets, and office supplies, reordering as needed to ensure uninterrupted operations.
ADMINISTRATOR
Morguard Corporation - Leasing Office
01.2023 - 02.2024
- Provided exceptional customer service to residents and prospects
- Managed leasing operations, including phone calls and email correspondence
- Coordinated showings, lease renewals, and move-ins move-outs
- Maintained accurate records and databases of prospects, residents and leases
- Liaised with leasing agents and property management team to achieve occupancy goals
Medical Secretary
Asafo-Boakye Specialist Hospital
08.2018 - 10.2022
- Scheduled appointments, test meetings and procedures to keep workflows organized and followed up on no-shows
- Answered phone calls, emails, and voicemail messages and responded to patients’ inquiry in a timely and professional manner
- Prepared and maintained patient charts, filed results and correspondence received and entered patients’ demographics with accuracy
- Ordered office and medical supplies, managed inventory levels, and coordinated equipment maintenance to ensure a well-stocked and efficient workspace
- Greeted patients and visitors in a friendly and respectful manner and directed them to appropriate offices and changing areas
Administrative Assistant
National Service- Kwame Nkrumah University
08.2017 - 07.2018
- Managed manager and technicians calendar including scheduling and confirming meetings and presentations
- Created and edited reports, presentations, and correspondence
- Handled and reviewed internal calls and emails, efficiently organizing responses and facilitated smooth communication between departments and faculties
- Greeted and directed visitors and students to the appropriate offices and laboratories
- Managed and reconciled petty cash accounts, ensuring accurate record bookkeeping
Education
Medical Office Administrator Diploma -
Medix College of Healthcare
04.2025
Bachelor of Commerce -
University of Cape Coast
Ghana05-2017
Skills
- Administrative expertise
- Attention to detail
- Excellent Communication
- Data entry accuracy
- Adaptability
- Customer Service
- Technical Skills: Cerner registration, Cerner scheduling and ACCURO (EMR), MS Word, Excel, PowerPoint, Outlook
Languages
English
Full Professional
Certification
Standard First Aid and CPR 2025
Digital Skills for Work 2025
Timeline
Medical Office Administrator (Student Placement)
North York General Hospital
02.2025 - 06.2025
Medical Office Administrator (Voluntary)
Al Razi – Family Physician Office
09.2024 - Current
ADMINISTRATOR
Morguard Corporation - Leasing Office
01.2023 - 02.2024
Medical Secretary
Asafo-Boakye Specialist Hospital
08.2018 - 10.2022
Administrative Assistant
National Service- Kwame Nkrumah University
08.2017 - 07.2018
Medical Office Administrator Diploma -
Medix College of Healthcare
Bachelor of Commerce -
University of Cape Coast
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