Sofia Jimenez
Toronto,Canada
Summary
Resourceful professional in facility management, known for high productivity and efficient task completion. Skilled in operations oversight, safety compliance, and sustainability initiatives. Excel at communication, leadership, and problem-solving to enhance organizational efficiency and employee satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Housekeeping Manager
The Westin
Toronto, ON
10.2024 - Current
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Provided insights to executive leadership on new trends for office environment.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Analyzed operational data such as labor costs, budget expenses to identify opportunities for cost savings or revenue enhancement.
- Prepared work schedules for associates to promote proper staffing levels.
- Developed relationships with suppliers in order to secure competitive pricing on materials required by the department.
Housekeeping Supervisor
The Westin
Toronto, Canada
10.2023 - 10.2024
- Provide training, guidance, and support to staff to ensure proper cleaning techniques and Marriott standards are followed
- Oversee housekeeping inventory and ensure adequate stock levels and order supplies as needed while managing costs
- Respond promptly and professionally to guest requests, complaints, and concerns regarding housekeeping services
- Assist with scheduling housekeeping staff shifts, managing labor costs, payroll and ensuring appropriate coverage
Housekeeping Supervisor
The Annex Hotel
Toronto, Canada
07.2022 - 09.2023
- Guarantee that appropriate cleaning methods and standards are followed, give employees support, direction, and training
- Housekeeping inventory, make sure there are enough supplies on hand, and place orders as needed while controlling expenses
- Help with payroll, labour cost management, housekeeping staff shift scheduling
Sales Associate
Kisses / Ice cream factory
Bogota, Colombia
01.2019 - 01.2021
- Secure revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Conducted research, compiled data and prepared documentation for consideration and presentation to upper management
- Maintining knowledge of current promotions, exchange guidelines, payment policies and security practices
Education
International Business -
Seneca College
Toronto, ON12.2023
English with emphasis on Business -
UMC
Toronto, ON12.2021
English -
UMC
Toronto, ON03.2021
Business Administration -
University of the Andes
Bogota, Colombia12.2020
Skills
- Microsoft Excel
- Documentation Review
- Time Management
- Scheduling staff
- Recruitment and hiring
- Policy enforcement
- Task delegation
Timeline
Assistant Housekeeping Manager
The Westin
10.2024 - Current
Housekeeping Supervisor
The Westin
10.2023 - 10.2024
Housekeeping Supervisor
The Annex Hotel
07.2022 - 09.2023
Sales Associate
Kisses / Ice cream factory
01.2019 - 01.2021
International Business -
Seneca College
English with emphasis on Business -
UMC
English -
UMC
Business Administration -
University of the Andes