Anas Laila
Saskatoon,Canada
Summary
Dedicated customer service professional with over three years of experience in leadership, problem-solving, and team management. Skilled in handling customer needs, managing operations, and ensuring satisfaction. Currently pursuing a Bachelor’s degree in Accounting, combining academic growth with practical experience. Known for adaptability, a strong work ethic, and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resident Manager
Mainstreet Equity Corp.
Saskatoon, Canada
09.2023 - 06.2024
- Oversaw day-to-day operations of residential properties, ensuring high standards of tenant satisfaction and property upkeep
- Coordinated maintenance requests and resolved tenant inquiries promptly and efficiently
- Managed property budgets and ensured compliance with company policies and safety regulations
Manager
College Clean Restoration
Saskatoon, Canada
05.2023 - 12.2023
- Supervised a team of employees, assigning tasks and monitoring progress to ensure timely project completion
- Maintained detailed records of job assignments and reported updates to senior management
- Implemented organizational strategies to streamline operations and enhance team productivity
Supervisor
Dairy Queen
Saskatoon, Canada
11.2021 - 06.2023
- Led a team in a fast-paced environment, providing hands-on support and ensuring exceptional customer service
- Trained new employees on operational standards and customer engagement strategies
- Managed scheduling and inventory to maintain operational efficiency
Education
Bachelor's - Accounting
Yorkville University
12.2024
High School Diploma -
Centennial Collegiate
06.2023
Skills
- Leadership & Team Management
- Customer Service
- Problem-Solving
- Residential Property Management
- Commercial Property Management
- Construction
- Drywall Installation
- Email Marketing
- Complaint handling
- Emergency response
- Yardi software
Certification
- Driver's License, 04/01/21, Present
- Food Safety Certification, 01/01/21, Present
References
- Tareq Saeed, 3062613730
- Joel Siemens, 3066319458
Timeline
Resident Manager
Mainstreet Equity Corp.
09.2023 - 06.2024
Manager
College Clean Restoration
05.2023 - 12.2023
Supervisor
Dairy Queen
11.2021 - 06.2023
Bachelor's - Accounting
Yorkville University
High School Diploma -
Centennial Collegiate