Dynamic Sales Executive with 5 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
6
6
years of professional experience
Work History
Sales Executive
Cloudamart
09.2021 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Held weekly meetings with board members and business development associates to identify techniques to overcome sales obstacles.
Account Executive
Homestars
01.2021 - 10.2021
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Managed over 50 customer calls per day and Increased sales by 10%
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Created and executed account strategies to present services to key decision makers.
Financial Services Representative
Canadian Imperial Bank of Commerce, CIBC
11.2019 - 01.2021
Provided informative and tailored advice and recommend right products that will enable client’s financial success
Worked with clients to develop financial planning strategies and solutions through evaluation of finances to drive sustained growth
Opened new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services
Promoted sale of deposit, investment, credit and loan products and services
Assisted clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals
Client Relations Specialist
Rogers Communication
03.2018 - 10.2019
Responded to customers by providing information, understanding needs, offering value added solutions and taking accountability for resolving customer concerns.
Ensured customer receives optimal service at a level that meets their needs, personally or by referring them to appropriate partner
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Logged call information and solutions provided into internal database.
Reached monthly sales and retention goals.
Sales Specialist
Hudson's Bay Company
10.2016 - 02.2018
Built rapport with customers and assessed needs to make product recommendations and upsell.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Provided first-rate service to all customers and potential customers.
Accepted and processed customer payments and balanced receipts and cash.
Processed more than 100 HBC credit card applications and received employee of th year award.
Education
Post Graduate Certificate - Marketing Management
Centennial College
Toronto, ON
12.2017
Post Graduate Certificate - Advanced Project Management and Strategic Leadership
Lambton College
Toronto, ON
12.2016
Bachelor of Science - Mechanical Engineering
Medicaps University
Indore
03.2014
Skills
5 years of experience in sales and marketing
Proficiency in solving IT related tasks
Ability to persuade and provide exceptional customer service
People-oriented and self-motivated
Strong interpersonal skills, Effective and engaging communication, Fluent in English
Proactive approach in problem solving, coordination and very detail oriented
Extremely organized with excellent collaborative skills and analytical thinking
Team player who enjoys establishing and maintaining professional relations
Quick learner who maintains composure and performs well under pressure
Strong in supporting MS Office 2003/2007/2010/2013, MS SQL 2008/12, MS Lync, MS Visio, MS SharePoint, MS Project
Ability to adapt to ongoing changes with ease
Timeline
Sales Executive
Cloudamart
09.2021 - Current
Account Executive
Homestars
01.2021 - 10.2021
Financial Services Representative
Canadian Imperial Bank of Commerce, CIBC
11.2019 - 01.2021
Client Relations Specialist
Rogers Communication
03.2018 - 10.2019
Sales Specialist
Hudson's Bay Company
10.2016 - 02.2018
Post Graduate Certificate - Marketing Management
Centennial College
Post Graduate Certificate - Advanced Project Management and Strategic Leadership
Lambton College
Bachelor of Science - Mechanical Engineering
Medicaps University
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