ANAS ALSAWAL

Office Assistant

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.

Tenant Services & Leasing Assistant, Torbill Holdings Ltd, Kingston, ON, November 2024 – Present.

• Handle day-to-day tenant communications and service requests professionally and efficiently.
• Investigate and resolve tenant concerns related to maintenance, safety, and lease agreements
• Coordinate with technicians and vendors to ensure timely repairs and unit readiness.
• Support rent collection, lease documentation, and tenant move-in/move-out procedures
• Maintain organized digital records and contribute to building a positive tenant experience

Marketing Campaign Developer, ClosttCandyy – 2022.

• Developed a full marketing campaign integrating digital and traditional media
• Created brand strategies and social media content to boost online visibility
• Collaborated with creative teams to produce visuals and ad copy

Cashier & Customer Service Associate
Cave Café – June 2017 to Dec 2017

• Operated the POS system, handled cash, credit, and other payments.
• Delivered outstanding customer service in a fast-paced hospitality environment

Community Volunteer: Keys and ISKA – Jan 2019 to Aug 2019.

• Helped newcomers to Canada navigate documentation and settlement processes
• Provided English/Arabic translation and digital support for community engagement
• Promoted local programs through social media outreach and workshops.