Anas Alhalabi
London,ON
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with [Number] years of experience in team leadership in [Type] industry. Background includes sales, management and customer service in fast-paced settings.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
East Taste Restaurant
02.2022 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Delivery Driver
WORLDPAC
06.2021 - 10.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Sales Manager
Orange Bed & Bath
01.2018 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Manager
ESCO Company
01.2012 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Inside Sales Coordinator
South Wind Telecom Company
10.2010 - 01.2012
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Coordinated with warehouse department to pull products for customers.
Education
Diploma - Sales Represintation
Ministry of Education
Montreal, QC07.2022
Diploma - High School
Immigration Francis Action And Integration
Montreal, QC08.2021
Diploma - Starting A Business
Ministry of Education
Montreal, QC07.2021
Diploma - Starting A Business
Ministry of Education
Montreal, QC11.2020
Bachelor Degree of Commerce - Computer And Information Systems
Aleppo University
Syria12.2010
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Shift Management
- Staff Scheduling
- Food Service Background
- Sales team training
- Relationship Building
- Analytical problem solver
- Customer Service
- Time Management
- Sales coordination
- Customer Relationship Building
- Telephone and email etiquette
- Effective Time Management
- Sales Support
- Data Entry
- Microsoft software
Languages
English
Professional Working
Arabic
Native or Bilingual
Music-Football-Swimming-Walking-Watching movies.
Classical music ( Yanni& Brian Addams& Adele).
Historical, comedy, and drama films.
Timeline
Restaurant Manager
East Taste Restaurant
02.2022 - 12.2023
Delivery Driver
WORLDPAC
06.2021 - 10.2021
Sales Manager
Orange Bed & Bath
01.2018 - 01.2020
Sales Manager
ESCO Company
01.2012 - 01.2018
Inside Sales Coordinator
South Wind Telecom Company
10.2010 - 01.2012
Diploma - Sales Represintation
Ministry of Education
Diploma - High School
Immigration Francis Action And Integration
Diploma - Starting A Business
Ministry of Education
Diploma - Starting A Business
Ministry of Education
Bachelor Degree of Commerce - Computer And Information Systems
Aleppo University
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