Anaqipnas Poafpybitty
Lompoc
Summary
Professional with experience in emergency communication and public safety. Prepared to manage high-stress situations with strong skills in multitasking, quick decision-making, and effective communication. Focused on team collaboration and adaptable to changing needs, ensuring reliable and results-driven performance. Known for maintaining calm under pressure and excelling in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Public Safety Dispatcher
Chumash Casino & Resort
01.2023 - Current
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
- Maintained detailed records of all dispatched events, providing documentation necessary for reporting purposes.
Hotel Front Desk Agent
Hilton Garden Inn Hotel
05.2020 - 12.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
- Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.
Education
High School Diploma -
Cabrillo High School
Lompoc, CA06.2018
Skills
- Radio communications
- Customer service
- Information gathering
- Effective communication
- Teamwork
- Time management
References
Jaxtyn Linneman
Co worker - Hilton Garden Inn
Email: Jaxtynxii@gmail.com
Phone number: (805) 315-5595
Elizabeth Nunez
Supervisor - Hilton Garden Inn
Email: Liz.nunez@gmail.com
Phone number:(805) 944-7265
Sergio Coti
Supervisor - Chumash Casino and Resort
Email: sergio.coti@chumashenterprises.com
Phone number: (805) 332-7726
Timeline
Public Safety Dispatcher
Chumash Casino & Resort
01.2023 - Current
Hotel Front Desk Agent
Hilton Garden Inn Hotel
05.2020 - 12.2023
High School Diploma -
Cabrillo High School
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