Ana Paula Soares
Vancouver,BC
Summary
Organized Interior Designer adept at multi-tasking and developing creative solutions. Years of experience in Architecture Interior Design and Sales, designing innovative, functional spaces and creative aesthetic design. History of project management and passionate dealing with people by providing beneficial advice to clients to meet their vision and budget. Willing in learning new skills and aiming to leverage skills to successfully fill the design career.
Overview
14
14
years of professional experience
Work History
AutoCAD Drafter
Merit Kitchens
Surrey, BC
07.2021 - Current
- Create, print and modify custom cabinets drawings in 2D & 3D in AutoCAD and Inventor in accordance with designer's requirements, BIM process sheets, other production documentation and maintaining drawings and specifications of Merit product catalog.
- Ensure that parts, doors and cabinets are entered in data entry accurately measure( Metric / Imperial units) by reviewing drawings, specification and documents and release.
- Assist engineering managers in organizing engineering files, reporting engineering daily tracking, and coordinating creation of custom colors from order entry stage through purchasing and finishing departments.
Customer Service & Warranty
Merit Kitchens
Surrey, BC
10.2020 - 07.2021
- Processed customer service orders promptly to increase 15% customer satisfaction and tracked customer service cases and updated service software with customer information.
- Managed over 50 customer's calls and 10 warranty complaints per day, provided appropriate solutions and alternatives within time limits, and followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Design Consultant
Structube Furniture & Accessories
Burnaby, BC
06.2018 - 07.2020
- Delivered energetic responses per day to customers in-store and by telephone regarding products, services and delivery, going above and beyond to serve needs,
- Developed strong rapport with customers and created positive impression of business by providing assistance with selecting furniture, finishes, and décor items based on client's style and budget.
- Performed exceptional services and pleasant shopping experiences and assisted over 20 client requests per day regarding product knowledge and care, orders, deliveries, and follow-up after sales.
- Stetted up visual displays, cleaned showroom and assembled furniture to ensure attractive sales environment.
Design Consultant Specialist
BRADIV
Brasilia, Brazil
03.2011 - 12.2016
- Worked closely with architects, engineers, contractors, and interior designers to develop 2D and 3D layouts for office partitions and furniture, specifications, finishes, and cost estimates.
- Prepared strategies, proposed concepts for client accordingly requirements by assisting clientele in obtaining product knowledge, space planning, and specifications.
- Utilized effective time management techniques to meet tight deadlines while creating proposals, negotiating contracts, coordinating design, delivery, installation process, and following up after sales.
Architectural Designer
Self Employed Services
Brasilia, Brazil
09.2008 - 12.2016
- Consulted with clients to determine functional and spatial requirements of new structure and researched materials to determine appropriate selection for projects.
- Researched building codes and requirements and applied to design planning and generated drawings 2D and 3D views and materials specification for both client presentation and filed construction permits to receive approval from local municipalities.
- Engaged with clients to determine needs and requirements for custom homes by providing boards for visual representation, including samples of fabric, wall finishes, light fixtures, and flooring to allow client to clearly visualize the concept of the project.
- Managed project from concept to completion and worked with external consultants, sales representatives, and fabricators by assisting client purchase.
Education
Diploma - Interior Design
IDI Interior Design Institute
Vancouver, BCCertificate - Business & Corporate Communication
Greystone College
Vancouver, BC09.2021
Certificate - Architectural And Building Technology
BCIT
Burnaby, BC07.2019
Certificate - Customer Service & Hospitality
Greystone College
Vancouver, BC01.2019
Bachelor in Architectural Science - Architecture & Urban Planner
UNICEUB
Brasilia, Brazil09.2007
Skills
- Architectural Knowledge
- Residential & Commercial Projects
- Interior Planning & Designing
- AutoCAD Certification
- 2D and 3D renderings
- Interpreting Engineering Blueprints
- Project Requirements
- Project Presentations
- Client Requirements & Relationships
- Site Visits, Calculations and Measurements
- Engineering Team Support
- Customer Satisfaction
Hobbies
- Traveling
- Skydiving
- Soccer, Tennis, Volleyball, Hockey
Languages
- Portuguese
- English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Courses
- Certificate, AutoCAD , Autodesk
2 0 1 2 - AutoCAD Inventor , Udemy Academy
2 0 2 1
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
AutoCAD Drafter
Merit Kitchens
07.2021 - Current
Customer Service & Warranty
Merit Kitchens
10.2020 - 07.2021
Sales Design Consultant
Structube Furniture & Accessories
06.2018 - 07.2020
Design Consultant Specialist
BRADIV
03.2011 - 12.2016
Architectural Designer
Self Employed Services
09.2008 - 12.2016
Diploma - Interior Design
IDI Interior Design Institute
Certificate - Business & Corporate Communication
Greystone College
Certificate - Architectural And Building Technology
BCIT
Certificate - Customer Service & Hospitality
Greystone College
Bachelor in Architectural Science - Architecture & Urban Planner
UNICEUB
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