Ana Paula Desouza
Etobicoke,ON
Summary
A hardworking student who remains productive, dedicated and responsible. Experienced in food handling and in customer service, I am committed to ensuring customer satisfaction through all my work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Melonheads
Toronto
03.2022 - Current
- Greeted over 50 clients professionally and provided friendly, knowledgeable assistance a day.
- Confirmed over appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
CNE Food Handler
Hunters Concessions Inc.
Toronto, ON
08.2023 - 09.2023
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Worked in a fast pace environment, serving over 100 customers a day.
Barista
Fleets Coffee
Toronto
11.2022 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Worked effectively in fast-paced environments.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma / IB Certificates -
École Secondaire Catholique Saint-Frère-André
Toronto, ON06.2025
Skills
- Responsible
- Sociability
- Ability to work in a team and alone
- Ability to multi-task
- Excellent oral and written communication in French and English
- Safe Food Handling Practices
Certification
- Standard First Aid Certification, Red Cross - November 2024
- Food Handlers Certificate - February 2025
Timeline
CNE Food Handler
Hunters Concessions Inc.
08.2023 - 09.2023
Barista
Fleets Coffee
11.2022 - 12.2022
Receptionist
Melonheads
03.2022 - Current
High School Diploma / IB Certificates -
École Secondaire Catholique Saint-Frère-André